Privacy Policy - Lyva

1. Introduction

At Lyva, protecting your privacy is a top priority.
This policy explains how we collect, use, and protect your personal data when you interact with our digital services, including our SMS program.

2. Data Collection

We may collect the following information:

First and last name

Email address

Phone number

Demographic information and preferences

Any information you choose to share with us (e.g., through a form or message)

This data may be collected when you sign up for our services, participate in our programs, or use our website and tools.

3. Use of Data

We use this information to:

Improve your user experience

Develop and optimize our services

Communicate with you (customer support, program information, reminders, exclusive member offers)

Conduct market research and internal statistics

4. Protection and Confidentiality of Mobile Data

No mobile information (phone number, opt-in data, or SMS consent) will be shared with third parties or affiliates for marketing or promotional purposes.

Sharing information with subcontractors (e.g., for customer support) is allowed solely to deliver our services.

All other uses exclude mobile data and SMS consent, which will never be shared with other parties except the aggregators and SMS service providers required to send messages.

Mandatory clause :
“No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Sharing information with subcontractors for support services, such as customer service, is permitted. All other categories of use exclude opt-in data and text message consent; this information will not be shared with third parties, except for text messaging aggregators and service providers.

5. Data Security

We implement strong security measures to protect your data from unauthorized access, modification, disclosure, or destruction.

6. Your Rights

You have the right to:

Access the information we hold about you

Request its correction or deletion

Object to its use for marketing communications

To exercise these rights, contact us at:
📧 [email protected]

7. Changes to This Policy

We may update this policy when necessary. Any significant changes will be clearly communicated before taking effect.

8. Contact

For any questions regarding this policy or the use of your data:
📧 [email protected]